By the North entrance located on the 1st Floor accessible from Ocelarska St., the Ceskomoravska underground station and Sokolovska tram stops. There are barrier-free entrances for people with disabilities. The O2 Arena features a total of 48 seats for wheelchair users and their escorts. In each of the 103, 104, 120 and 121 sectors in rows no. 20 and 21 and in sectors no. 117 and 118, in rows no. 17 and 18, there is a platform allowing for comfortable viewing of performances to eight wheelchair users and their escorts. Due to the varied layout for individual events, it is not always possible to fully use the capacity of areas designated for wheelchair users.
The presence/transport of people with disabilities is specified in detail in the “Guidelines for Persons with Disabilities” available at the North info-reception desk of the Red Ring.
If the event organizer provides a discount on admission to people with disabilities, tickets for the ZTP/P pass holders - wheelchair users or tickets for the ZTP and ZTP/P pass holders may be ordered at the call centre line (+420) 266 12 11 22 on week days from 8 AM to 4:30 PM.